How big are the bouncers?
Most of the backyard size units are 15'x15'. Visit the page of each item to see the minimum required space needed.

How many children can fit in a bouncer?
Generally speaking, between 8 and 10 kids at one time - safely and comfortably. Bouncers come in several sizes so you may want to check the feature page of the particular unit you're interested in.

Are the bouncers clean?
Yes. All Mr. Bounce House Rentals units are thoroughly cleaned between each use. We are committed to making sure that your children have a clean, healthy, and safe environment in which to play. In addition to cleaning, we also safety check and troubleshoot all equipment before it goes out to another client. This way, you are always guaranteed a unit that is safe, clean and in good working order.

What about rain?
A 10% non-refundable fee applies for any canclled event excluding "Acts of God." Please contact Mr. Bounce House Rentals no later than 24 hours before your scheduled “event time” on the day of your party if it is raining. Once our drivers leave the warehouse with your game, you will be charged the full amount of the game rental. Please call at least 24 hours in advance and leave a message (which is automatically date/time stamped).

Can you set up indoors?
Yes. All of our units are able to be set up indoors, space permitting.  We can also set up in gymnasiums, halls, churches, or any other area that can accommodate the size of the game.

How can I place an order?
You may place an order one of three ways: 1) Order online; 2) Call us at 706.284.8937, or 3) Email us. mrbouncehouserentals@yahoo.com

If I need to cancel my order, is there a penalty?
We have a limited inventory of games and multiple requests for most games.  When you reserve a game for us, we do not “double-book” your unit and do not permit other interested parties to reserve your game. In most cases, a late cancellation deprives another customer the opportunity to use your game.  It also deprives our company revenue from renting your game.  Please keep in mind that our employees lose income as well when a late cancellation happens.  Therefore, we have instituted the following cancellation policy:

Cancellation Policy:
A 10% non-refundable fee will be charged for any and all cancelled events excluding “Acts of God” (i.e. rain, electrical outages, etc.)
90% refund of total amount for a cancelled event 14 or more days prior to event date,
50% refund of total amount for a cancelled event 10 or more days prior to event date,
25% refund of total amount for a cancelled event 8 or more days prior to event date,
No refund available for the scheduled event within 7 days of event date

Do you deliver to my area?
Mr. Bounce house Rentals delivers to all of Augusta Georgia, North Augusta South Carolina, and surrounding areas. 

Do you set up in parks?
Yes. Please be aware of your electrical needs.  Most parks do not provide electrical or water sources.  We do provide generators for electrical power at an additional cost of $75 per generator.

How much room do I need?
Our units vary in size.  Please check the Games pages for the size of your unit  Also, if you're not sure what size your yard is, you can measure it or "walk it off" heel to toe in a man's shoe (it'll be about 1 foot per step) to approximate. If you can imagine two parked cars side by side in your set up area, most likely we can fit the unit of your choice in that area. Also, most 2 car driveways can accommodate most units. Don't forget your vertical clearance! You'll need an area free of low wires, about 16-17 feet high for most of our games.

How much room do you need to bring the bouncer in?
A minimum width of 36" for a gate or doorway is normally acceptable. We bring the unit rolled up and wheel it in on a standard hand truck (dolly). If a person can walk through, we can fit most of our games through too!  Please be aware that some of our games are extra large and require more access space to your set up area.  Please review the specifications shown with each game to ensure adequate access space.

Can you set up on my driveway?
Yes. If you have a 2 car width driveway, most likely our bouncer will fit. A slight slope is not a problem. Since we can't pound stakes into your driveway, we will be a little creative in terms of securing the unit. Typically, we like to see the entrance of the unit at the top of any slope (so the kids fall into the unit). It is necessary to secure our games at all four corners.  WARNING: All inflatables must be anchored at 4 corners. While our drivers will do their best to find solid anchor points at your location, if none can be found (eg. middle of parking lot), then 2 vehicles will be required to secure the inflatable properly. An alternative is to provide 1000lbs of anchor weight per corner (4000 lbs total). Mr. Bounce House Rentals can not provide nor will participate in the process of anchor bolting into concrete. This responsibility would fall solely upon the customer.

Does it need electricity? How much does it use?
Yes. We will bring a 50’ extension cord with us, so you'll need an outlet within 50’ of the set up area. Any electrical outlet more than 50’ from the game is hard on the unit and requires an electrical source (i.e. generator). The blower runs continuously and uses approximately 14¢ of electricity per hour. Your blow dryer uses much, much more than that! NOTE: All blowers and wiring are safety checked before leaving the warehouse.

What time do you deliver and pickup the bouncer?
Rental periods vary depending on your needs.  You decide on the specific time you want the game operating and we'll be there between 30 minutes and 4 hours before that start time. We also request a 4-hour window to pick up the game.  You do not pay for our set up time. All rental periods are play time only! Picking up is based on the number of hours you rent for. Special arrangements can be made if you need to leave (example: dinner, or another party) by a certain time, just let us know. For park parties, we run the timing a little tighter. Your order representative will brief you on this if applicable at the time of confirmation.

How far in advance do I need to order?
Our games are available on a “first-come, first-served” basis.  In some cases (i.e. holidays, graduation nights, etc.) our games are reserved 10 to 12 months in advance.  Don’t wait until the last minute.  We suggest 6 – 8 weeks before your scheduled party date for most of our games. However, we sometimes have inventory available for last minute bookings, but don't be too picky about style preference. Also, for bookings on any "Specialty" units, please place your order as soon as your date is secured.

Do you deliver on holidays?
Yes.  However, there is a price increase of 20% to compensate our employees for their time away from family and friends.

Can I keep the game over-night?
Yes, in some cases. The game must be set up in a backyard or an area that is secured. Please be aware, the customer is responsible for the safety of the game while it is in their possession. Mr. Bounce House Rentals has the right to deny any event of this service. Mr. Bounce Rentals  also reserves the right to cancel the over night portion of any event at any time if we have reason to believe that our property is at risk of damage, theft, or scheduling conflict.

Is it cheaper if we pickup the bouncer ourselves?
No. In fact, Mr. Bounce House Rentals does not allow customer pick up of our games. All of our drivers are trained as professional installers and are the exclusive installer of our equipment. Where the safety of your children is concerned, it is always best to leave it up to the professionals. In addition to this, the liability insurance that we carry does not permit unauthorized set up or moving of our equipment.

How do I know that you'll show up?
  Mr. Bounce House Rentals is a reputable company who has been in the children's entertainment business for 3 years. We have provided party services for hundreds of thousands of your neighbors and employers. We pride ourselves on customer satisfaction and are dedicated to being the best game rental company in the area . We look forward to servicing your party needs now and in the future.